Willowbrook School is a small private school that has retained your services as a systems analyst to assist in the development of a new information system for the school’s administrative needs.
After an initial conversation with Victoria and Kathy, the school’s administrators, they have decided that pursuing the possibility of an information system is a good idea. Michelle, the administrative assistant, in particular is feeling the strain of the increased workload associated with the rapid growth in the student population. The system that she has been using, of spreadsheets and word processing documents, worked well when enrollments were smaller, but now the amount of time spent copying information from one place to another is daunting, and the possibility of errors is increasing. An information system is necessary to cope with the growing administrative workload. After your meeting you developed a business profile, organization model, business process model, and began to identify information and processes for Willowbrook School’s new information system.
Based on your initial conversation and the work that you prepared, you begin planning to conduct a preliminary investigation. You call Victoria and discuss with her the strategic plan for the school including its mission and vision. You explain to her that planning IT systems and projects requires a similar approach to strategic planning as the school likely took when it initially created its mission, vision, and strategic plan. She begins to ask you questions about the next steps for developing the information system. You tell Victoria that you will put together a memo for detailing the need for strategic planning and describing the stages of preliminary systems investigations.