discussion and assignment 6

Hello,

I need answers for below Discussion, should be 400 to 500 words with APA format and must provide 3 peer reviewed references. and Discussion should be in good manner.

DISCUSSION:

QUESTION: Provide an example of tacit knowledge and an example of explicit knowledge.


ASSIGNMENT:

I need answers for below Assignment, should be 400 to 500 words with APA format and must provide 3 peer reviewed references

KNOWLEDGE MANAGEMENT SYSTEMS AND CRM

QUESTION: In answer to the challenges Nelnet faces in servicing a growing volume of student loans, the company chose to deploy a knowledge management system called OpenText Process Suite. Go online and investigate the features and capabilities of this suite of software products. What functions does Open Text provide that can augment and assist customer relationship management (CRM) systems? Find and briefly summarize a customer success story of an organization that integrated Open Text with its CRM system.

Note: Please write a Assignment in one word document.(clearly avoid plagiarism).must be APA format. and Discussion & Assignment should be write in different documents.

Thank you.

 

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