How will improving the arrival process for guests reduce costs?

How will improving the arrival process for guests reduce costs?

You have just been hired as the director of service for the XYZ Hotel. Your primary objective is to address current areas of opportunity in the services that exist within the company. You have determined the first area that needs improvement is the arrival process for the guests.

Develop a 2-3 slide Microsoft® PowerPoint® presentation with speaker notes to give to the owner of the hotel regarding how you will improve the arrival process. Be sure your presentation notes reflect that you are giving the presentation to the hotel owner.

 

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